At the simplest level asset management allows a company to keep a database of their equipment. Our interest in asset management is what else we could do with that data. We wanted a system that would allow us to keep a record of all our hardware in a secure environment, and allow us to update this data online.
We also wanted the system to allow our clients to be able to use the data to submit faults online, and for our support team to be able to feedback on their progress quickly and easily.
This kind of product is suitable for any organisation that has a large number of computers and a technical team that needs an easy way to manage them. Octagon currently support IRM for this service, and provide this to our clients free of charge. Our complete solution adds data collection, server management and backup.
For a demonstration please contact us.